Terms of service
TERMS OF SERVICE
Last Updated: July 2026
OVERVIEW
Welcome to SoliSpine.
These Terms of Service ("Terms") govern your use of the SoliSpine website and all products and services offered through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.
Our online store is powered by Shopify.
1. ELIGIBILITY
By using our website, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.
2. PRODUCTS
We strive to display our products, descriptions, images, and specifications as accurately as possible. Product colors and appearance may vary depending on your device.
We reserve the right to modify or discontinue any product without prior notice.
3. ORDERS
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our sole discretion, including orders suspected of fraud or pricing errors.
4. PRICING
All prices are displayed in United States Dollars (USD) unless otherwise stated.
Prices may change without prior notice.
5. SHIPPING
We currently ship within the United States.
Estimated delivery times:
• Processing Time: 1–2 Business Days
• Delivery Time: 5–8 Business Days
Delivery times are estimates only and are not guaranteed.
6. RETURNS & REFUNDS
Please refer to our Refund Policy for complete information regarding returns and refunds.
7. PRODUCT USE
Our products are intended to support comfort and general wellness.
They are not intended to diagnose, treat, cure, or prevent any disease.
If you have a medical condition, consult your healthcare professional before using our products.
8. INTELLECTUAL PROPERTY
All content on this website, including logos, text, graphics, images, videos, and trademarks, is the property of SoliSpine and may not be copied or reproduced without written permission.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
10. PRIVACY
Your use of this website is also governed by our Privacy Policy.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by law, SoliSpine shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
12. DISCLAIMER
The information provided on this website is for informational purposes only and should not be considered medical advice.
Individual results may vary.
13. GOVERNING LAW
These Terms shall be governed by the applicable laws governing our business operations.
14. CHANGES TO THESE TERMS
We reserve the right to update these Terms of Service at any time. Changes become effective immediately upon publication on this website.
15. CONTACT US
If you have any questions regarding these Terms, please contact us:
SoliSpine
Email: support@solispine.com
Phone: +44 7367 064847
Website: https://solispine.com